Terms and Conditions
1. Scope
These Terms and Conditions apply to the use of the SaaS platform Quilara, provided by Quilara GmbH, Musterstrasse 1, 10115 Berlin, Germany (hereinafter "Provider"). By registering and using the platform, the user accepts these terms. Deviating terms of the user are not recognized unless the Provider expressly agrees to them in writing.
2. Subject of the contract
Quilara is an AI-powered SaaS platform for IT strategy consulting, lead generation, and win strategy analysis. The Provider makes the platform available via the internet as Software-as-a-Service. The scope of features depends on the selected plan. The platform uses artificial intelligence for analysis — the generated results do not constitute legally binding advice.
3. Registration and user account
Registration is required to use the platform. The user is obliged to provide truthful information and to keep their access credentials confidential. Any use under the user's access credentials is attributed to the user. In case of suspected misuse, the user must inform the Provider immediately.
4. Service description
The Provider makes the platform available with an availability of 99% annual average, excluding planned maintenance windows. AI-generated analyses and recommendations are based on data provided by the user and publicly available information. The Provider does not guarantee any specific quality of AI analysis results. Planned maintenance will be announced at least 48 hours in advance.
5. Fees and payment terms
Fees are based on the selected plan according to the current price list. All prices are exclusive of statutory VAT. Invoices are due within 14 days of the invoice date. In case of payment default, the Provider is entitled to suspend access to the platform after prior notice.
6. Usage rights and intellectual property
The Provider grants the user a simple, non-transferable right to use the platform for the duration of the contract. All rights to the platform, including copyrights, trademarks, and know-how, remain with the Provider. Data entered by the user and the results generated from it belong to the user. The user grants the Provider the right to process their data to the extent necessary for service provision.
7. Data protection
The Provider processes personal data in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). For details, please refer to our Privacy Policy. Where the Provider processes personal data on behalf of the user, a data processing agreement pursuant to Art. 28 GDPR will be concluded.
8. Limitation of liability
The Provider is liable without limitation for intent and gross negligence, as well as for damages arising from injury to life, body, or health. In cases of slight negligence, the Provider is only liable for breach of material contractual obligations (cardinal obligations), limited to the foreseeable, contract-typical damage. Liability for AI-generated content and recommendations is excluded — the user is responsible for decisions based on platform results.
9. Contract duration and termination
The contract is concluded for an indefinite period unless a fixed billing period is agreed. Subscriptions can be terminated with 30 days' notice to the end of the respective billing period. The right to extraordinary termination for good cause remains unaffected. After contract termination, the user has 30 days to export their data. After that, it will be deleted.
10. Final provisions
The law of the Federal Republic of Germany applies. The place of jurisdiction for all disputes arising from this contract is Berlin, provided the user is a merchant, legal entity under public law, or a special fund under public law. Should individual provisions of these terms be invalid, the validity of the remaining provisions shall remain unaffected (severability clause).
Placeholder content — please have reviewed and replaced by a lawyer.